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My game is crashing / giving me error messages! What can I do?

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Hey there farmer!

First and foremost, I want to apologize that you're experiencing errors when trying to play Bud Farm: Grass Roots. Crashing or lag is never good, and we can understand how frustrating it must be to experience it while playing.

Some general tips to try in order to help reduce crashing or errors include the following:

  • Try to reduce the amount of other apps and programs you have running at the same time while you play Bud Farm: Grass Roots. Visit your device's menu of running apps (double press the Home button), and fully close out any memory-intensive games and apps that could be slowing things down. From here, re-enter your game of Grass Roots and see if that helps speed things up. In general, remember that running many apps at the same time can result in crashes and slow down. Also, if your device has "Low Power" mode turned on, this can cause problems.

  • Verify that you have a strong, stable connection to WiFi or data (3G/4G/LTE). Bud Farm: Grass Roots is a game that requires an internet connection to play, so if yours is less than stable, there is a chance that this could be causing crashing. To improve stability, try using WiFi rather than wireless data, and restart your router or connection point if things seem spotty. 

  • While it may sound like generic advice, fully uninstalling and re-installing the game can do the trick. The full uninstall will also clear out the game's data/cache on your device and help you start a fully new session, and potentially help things run more smoothly! With data stored on our servers however, this won't get rid of your progress.
  • If you are crashing continually on the exact same place, please feel free to let us know directly, as this might indicate that there is a specific data issue preventing you from continuing that we can look into.

If none of these troubleshooting tips work, I sincerely apologize, and want you to know that we're working as hard as we can to improve your gameplay experience. 

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